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Credentialing Primary Source Verification Directory
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Credentialing Resource Center Connection

 
 
National credentialing and privileging expert Sally J. Pelletier, CPCS, CPMSM, delivers useful and timely information in her weekly " Credentialing Resource Center Connection" column.

October 23, 2008   ( Volume 10, Issue 40)
 
Letter from the editor: Share your NAMSS conference memories

Dear readers,

Last week I was lucky enough to attend the annual National Association Medical Staff Services (NAMSS) conference in Milwaukee, WI. As always, it was a pleasure to meet Briefings on Credentialing readers in person and hear what you’d like to read about in the newsletter. I attended several informative sessions ranging from CVO best practices to managing AHPs. Outside of the conference I enjoyed myself as well. On Monday night I attended a reception at the Pabst Mansion hosted by the CACTUS Software group, and I brought home some great souvenirs including cheese in the shape of a motorcycle (Milwaukee’s home to the Harley-Davidson Museum) and photographs of the “Bronzie Fonzie” statue from Happy Days


 
Patients not accessing physician quality data
When MSPs help collect quality data on practitioners via methods such as FPPE and OPPE, accrediting agencies require medical staffs to review the information and apply it to privileging decisions. When public Web sites collect quality data on health plans, hospitals, and practitioners patients are not required to review the data—and it turns out most don’t.
 
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The Credentialing and Privileging Desktop Reference Online is a searchable directory of primary sources for credentialing professionals. This growing resource contains verification information for hospitals, medical schools, specialty boards, licensing agencies, allied health schools, and much more. Click here to start an absolutely free 30-day trial (NO credit card required)! 


 
Tip of the week: Confidential phone hotlines help identify impaired practitioners
Impairment can be difficult to identify, and at times, members of the medical staff may be less likely to feel comfortable reporting instances of possible impairment than they are reporting disruptive behavior. Having different mechanisms for reporting possible impairment is important, and educating members and employees is of equal importance.
 
Ask the expert: Will The Joint Commission take a closer look at credentials files in the future?

I asked Paul M. Schyve, MD., Senior Vice President for Joint Commission a question at the NAMSS National Conference regarding the survey for compliance with credentialing and privileging standards. I noted that MSPs pride themselves on the job they do with primary source verification and other aspects of the credentialing process. But over the past few years, there seems to be a trend for surveyors to give the credentials files a only cursory review.


 

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Assessing the Competency of Low-Volume Practitioners:
The Joint Commission requires that hospitals verify physician competence using performance data. Yet organizations often have little or no data related to the competency of low- and no-volume physicians. Medical staff leaders are therefore challenged to develop a strategy that guides the hospital's relationship with low- and no-volume providers, and medical staff services departments are challenged to establish systems to verify physician competence. This fully updated book and CD-ROM set offers the necessary tools and strategies for medical staff leaders and professionals to manage the increasing number of low- and no-volume providers and comply with Joint Commission standards.

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